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terms of business
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1 November 2011


 Prices

All prices shown on this website are in Australian Dollars ($AUD). Prices are fixed and not negotiable.

Product Lead times

After placing your order you will receive a confirmation email with a completion date.   As each item is individually made generally they are not ready (except embellished clothing which is ready now) to ship immediately.   Approx lead times (holidays excepted) will be:

Baby Blankies   2 Weeks      Serenity Rox 1 Week   Covered Journals 2 Weeks

Shipping

All good quoted ex shipping (unless stated).  Shipping charges added at checkout and amount depends on location. Unless otherwise stated goods are shipped to you  within three business days of receiving payment.  Please contact me if you do not receive your order within a reasonable time.

Returns Policy

If the product you buy from Jan-Maree is faulty or does not match the sample or description we will offer you a repair,exchange or refund. When you return a product, it must be in an acceptable condition, including instruction manuals and accessories.

Like any other retail shop, under Consumer Protection Law, we are not obliged to accept returns for "change of mind" or if you order incorrectly. PLEASE CHOOSE CAREFULLY.

Copyright

I assert my copyright in all goods supplied as my original idea and craftworks.   Any copying or electronic downloading of my products without written permission from me (Jan-Maree) will pursued under the Australian and International copyright laws.

Refusal & Termination of Service

I reserve the right to refuse service or sale to anyone at any time and at my absolute discretion.

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